Dishwasher Smells Like Burning? The temperature appears on a digital display on the front of the unit. Just like everything with these three characteristics, it is time-consuming and challenging. In order to effectively reduce home appliance energy use, conserve more natural resources and generate significant energy cost savings for homeowners, the U.S. Department of Energy (DOE), as part of the National Appliance Energy Conservation Act (NAECA), periodically requires higher energy efficiencies on almost all residential gas, electric, oil and tankless gas water heaters. Going off the grid sounds noble, satisfying and eco-friendly. Offers continuous hot water quick and on demand for single point-of-use or multiple applications. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. When there is a malfunction, an error code will appear on the LCD display. They are small enough to fit almost anywhere in your home. Close the valve on the cold-water pipe feeding the water heater. Establish and follow a routine preventative maintenance program. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If you take the matter in your own hands, you run the risk of voiding any applicable warranty. These use electric, gas, and solar as their fuel sources and are available as tank, tankless, or hybrid models. However, installation should be simple, even for professionals who have never worked with your model of Richmond water heater before. This can make a difference when registering as well as verifying. Richmond is a famous and reliable water heater brand. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. If it is, turn ON. We call it Peak Hour Demand. A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! To avoid damage, flush your water heater every six months If you choose the outdoor model instead, you should note that it has a lower energy efficiency rating of 0.81 UEF which is only a minor difference. Locate a category below and choose one of the available options. RichmondTank Features Low first cost Low venting cost No electricity required Large variety of sizes available Flow rates of 12gpm and up High altitude installations to 10,000 ft Low NOx emissions - some models Click here to browse our residential tanks! Press and release the COOLER button until the desired setting is reached to decrease the temperature. An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Plus, they connect to Metalfab 3-inch/5-inch concentric venting without needing an adaptor. Open the drain valve on the tank all the way and let the tank drain completely. Check proper connection of line neutral and hot wires. Electronic devices have their own shares of issues; some may be quite common, while others are unique and special. EcoNet Enabled -all Tankless products from 2010 to present can connect to EcoNet mobile app via Tankless EcoNet Accessory Kit (REWRA630TWH), Copyright 2004 - Do not use gas control knob to regulate gas flow to burner. Corporate Office: 1100 Abernathy Road, Suite 1700 Electrical polarity to the unit is incorrect. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. These units obtain combustion air from the outdoors. Take advantage of warranty protection for your Rheem heating, cooling and water heating equipment, Find what you need to keep your Richmond equipment working perfectly. Other possible causes of flame failure include a gas line thats too small, regulator failure, combustion issues, venting and more. Recommended Environment: Indoor. Rheem Manufacturing Company Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. Any cold water that you are experiencing in For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. in your tankless water heater making it difficult for water to travel through the These can vary from electric to gas to hybrid and even on-demand water heaters. with theEccotemp EZ-Flush System Descaler Cleaning Kit. your household just finished showering and now it's your turn. Gas valve LEDs will light separately or together to indicate the status or an error. For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. You can set the thermostat has high as 140 degrees Fahrenheit (just like the electric models). Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. RMTEX-18 18KW Richmond Essential Whole House Tankless Water Heater - Best Whole House. Turn off or remove circulation pumps. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. How Long Does a Water Heater Take to Drain? Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. As a result, the heating element lasts longer, other components are protected from damage, and the heater maintains its efficiency for many years. Close the hot water taps and remove or turn off the circulation pump, if any installed. For greater hot water needs, you have the 8.4 indoor model in the Encore RMTG series. Contents show 1 1. If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. All Rights Reserved Turn on the manual gas shut-off valve near the water heater. The Digital Temperature Controller can be mounted in any room. No, the direct ignition sends a spark to the main burner when hot water flow is detected. 402K views 7 years ago A highly comprehensive "step by step" video on how a Tankless Water Heater operates, and how to identify the cause of a Tankless Water Heater no hot water flow. It's expensive to continue to heat and re-heat water when you're not home or not using it. The RMTEX-11 is one of the larger point-of-use units in the Essential series, providing 2.68 GPM. First shut off gas to the water heater at the manual shut-off valve. Remove the outer door from the water heater. The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. One of them is about adjusting the temperature. The pilot burner should be cleaned or replaced in this case. FV sensor detected presence of flammable vapors. However, since gas as a fuel source is cheaper, they cost less to run. VIEW PRODUCT. Hard Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. Tankless water heaters are compact in size and provide a steady flow of hot water for as long as you need it. Necessary cookies are absolutely essential for the website to function properly. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. have to be cleaned as often, if ever, but tankless water heaters require more Fold the insulation and expose the thermostat. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. There are a couple of products that may work in your application. Depress the COOLER button until only the WARM indicator light is lit. You need hot waterand peace-of-mind. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Even if you dont have the technical background, experience, or skill, you can still understand the issues faced by your unit and then come up with the solution. your water filter. Should maintenance be required, the unit's self- diagnostic system will display a maintenance code, which makes trouble - shooting quick, accurate and less expensive. Check that all wiring is correct and secure. Hold down both COOLER and HOTTER temperature adjustment buttons at the same time for one second to Wake up the temperature indicators. Water Tech Advice is a participant in the Amazon Services LLC Associates Program and other partner programs, which are affiliate advertising programs designed to provide a means for sites to earn advertising fees by referring users to merchant stores. Often, you can quickly determine the cause of a malfunction by being able to identify the code. Turn the gas control knob counter-clockwise to the PILOT position. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. Problem 4. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. If it goes out, repeat steps 3 to 9. As long as you contact the support, you wont have to be bothered by Richmond water heater troubleshooting. Inspect the combustion air-inlet and vent systems. We designed the Richmond ENCORE Electric Water Heater with LeakGuard to give you the power to know, control and protect. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. He got his start in the plumbing business working on fixing all types of home improvement issues including water leaks, broken toilets, appliance installation, and more. This natural gas condensing indoor tankless water heater with built-in recirculation provides instant hot water at the tap, reduces water waste, and is ENERGY STAR certified. Visually inspect the hot surface ignitor and main burner periodically. Begin with slowing down the flow rate of your water heater. Its full of built-in smart features to help prevent cold showers, alert you of issues before theres no hot water and protect your home from potential water damage. Much like the Rheem water heater, Richmond is very consumer-friendly. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. If there are bubbles, this indicates a gas leak that must be corrected. A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! Tankless Mid-Efficiency Water Heaters. In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. It manufactures its water heaters in Canada, Mexico, and Australia. Low voltage to the water heater. Troubleshooting any of these will require the manual for your specific water heater. Watertechadvice.com is supported by readers. Analytical cookies are used to understand how visitors interact with the website. It has a slightly higher energy efficiency of 0.82 UEF (compared to 0.81 UEF). Established in 1983, Richmond is a subsidiary of one of the best-known and highest-quality tankless water heater companies in the world: Rheem. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. The knob needs to be depressed to light the water heater. Allow several gallons to flush through the discharge line to an open drain. Step 01 - Turn Off The Power. These cookies will be stored in your browser only with your consent. Wait 5 minutes to clear out any gas. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. your shower is due to cold water living in the pipes between your water heater Locate your Richmond water heater serial number, which will typically start with an A, Q, M, W, and/or G. Be careful to note the difference between Q, 0, and O. Check and open gas and water valves fully. On the Richmond website, youll find an online form to submit a question, complaint, or comment. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). happened: When the first shower ended, some hot water was remaining in the To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. Often, this issue is caused by the gas supply, so check to make sure your propane tank is full before you do anything else. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. water filter, debris can become trapped in this long path if not stopped by The temperature appears on an LED screen. $609.99 $ 609. Just turn off the water supply valve to slow down the flow. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. 13kW Model Flow Rate: up to 3.17 GPM. Make sure the cold water supply is sealed and hot water hose connections are tightened. Pressure switches- Make sure the pressure switches are not kinked. Richmond makes a variety of water heaters. Check to make sure that the water is on and that it flows. Toggle the ON/OFF switch located on the lower assembly to the OFF position. You can only see the flame through the sight glass window located on the inner door. If the method doesnt work, you can always contact customer support. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. It indicates the water temperature sensor is either open or is short circuited. This information may also be helpful to a plumber or technician if you end up needing one. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. Your water heater may struggle to supply the hot water needed or shut down altogether if it becomes overloaded. Richmond Encore Tankless is about one third the size of a conventional water heater. The Richmond Encore Tankless provides a compact solution for a continuous supply of energy-efficient hot water that won't run out. Replace the combination gas control (thermostat). Circulates hot water from the heater through the homes plumbing allowing hot water to be ready at the tap when needed. Although uncommon, issues can arise if something isnt working correctly within your water heater. This is likely to be enough for a condo or a small house in a warm climate, but it is more suited as a point-of-use water heater for homes in cold climates. The cookie is used to store the user consent for the cookies in the category "Performance". Check your heaters power supply. The further your water has to travel from the water heater to However, if your tankless water heater frequently becomes overloaded, you should consider either upgrading to a tankless water heater with a higher capacity or adding a second unit. Test and correct. Make sure that all joints are secure and that all combustion air-inlet and vent pipe supports are all in place. The built in recirculation pump circulates hot water from the water heater and returns the cold water that would normally run down the drain, back through the plumbing, allowing hot water to be ready at the tap without . So we created the Richmond ENCORE Electric Water Heater with LeakGuard . In addition to the hot water you needit gives you the power to know, control and protect. Toggle the ON/OFF switch to the ON position. Turn off all electrical power to the appliance. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times.