I pointed out that I had received a letter assuring me that the credit was permanent and they directly when against what they had told me and still got nowhere. still not resolved after November 02 2020. Now they are saying for the 3rd time to once again versify my identity. "You guys took $16,000 from my account. Contacted Assemblyman and they told me that it will take at least 6-8 weeks for EDD to correct. Funny that I dont have funds and I cant log in to my online account. I had money stolen off my card and Bank of America and EDD are doing nothing about it. Anyways in January I called to check the status and was told someone would contact me. eventually returning the entire balance back to Californias unemployment department. They also kept saying call your sponsor. This February 2021, I found $300 missing from my account and when I called them to let them know. He is also dealing with serious health issues. In February someone been used my card they made purchased things from food max. I paid into the system I'm collecting because I'm out of work and you can't assist me?" It was about 6 weeks later that I received a letter letting me know my case was closed due to fraudulent action. Ive had the same thing just happen to me. I was already a check or two away from losing it all, post pandemic. And who decided to come up with this fraud department that doesnt know f****** that s*** from s*** that f****** froze my account and now its still f****** closing but its open but negative amounts please explain. Went through claims, said take 45 days! Shear incompetence!!! Have a question for Michael and the 7 On Your Side team? I have been a customer of Bank of America for most of my life and I have never had such poor customer service. You can change these settings at any time. I freaked out call Bank of America notify them of this and then the agent told me to file a police report that it would help. 3 months prior to them granting approval I was evicted from my apartment and had no choice but to live on the street. I dont even know if the $1,200 I had left in there is going to be there when I get there now because they locked me out of my own account I still had access before I called them tonight. Pending Settlements; Investigations; Mosson says Bank of America handouts debit cards to unemployment claimants that dont have a chip, leaving them exposed to skimming and other methods hackers use to steal private financial data. People are suffering, and no one cares. money transfers. ). _[swiftaccess37gmail com]_ They open a claim only for me to call today the 21st for them to tell me my claim was closed. I am losing everythingthing I own so fast its terrifying. On April 2, 21 my EDD debit card was denied when trying to buy groceries. A proposed class action alleges a service malfunction on January 18, 2023 caused a number of Zelle money transfers to be unexpectedly reversed for some BoA customers. I was treated lije it was up to me to prove to them that I was not the crook! I couldnt believe. I reapplied for Unemplyment after my first claim ended. I called b of a and they had hung up on me or gave me the run around. I just gave up on this bank they stole 2000 from my account and the bank did nothing and closed my account now I am receiving emails stating that my account statement is ready on a card I dont even have I believe the fraudsters are working in the banks and remote workers and stealing peoples identity this bank is garbage. new card worked 3 times before they froze my card and I am unable to access my money! I even kicked my stepson out over this. According to the lawsuit, California residents receiving benefits from the states Employment Development Department (EDD) are each provided with a Bank of America-issued debit card through which they can access the funds. My hold times are normally 2 hours or more. They activated the new card but didnt reopen the claim. Fraudulent charges I called again and was told by an agent that they did not flag my account for urgency or some lame excuse and would do so. Last payment accessible September 13! Class action lawsuits are brought by a large group with a common claim against a wrongdoer whether an individual or company. this is since February. Then they froze my account and still cant get my money. What do I do? As a result of filing with the CFPB, I received an email from a woman from Bank of America complaints, stating she wanted to solve the problem. I reported it to boa. Rip the phone right off the wall and bang non stop over and over and over and over. She seemed pretty shocked as was I. I had, in 4 weeks, a little over 13 thousand dollars drained out of my account. A class action suit has been filed against Bank of America for its role in the widespread fraud involving California Employment Development Department (EDD) . Rather than contact customers directly, the lawsuit scathes, Bank of America publicly misrepresented the Zelle service malfunction as a mere delay in posting transactions made from January 14 through 17. Hundreds of thousands of benefit recipients reported a slew of problems, including unauthorized transactions on their chipless EDD Bank of America debit cards. This person literally changed everything and I received NO notice. They were so friendly and nice very apologetic and they told her to be expecting some new checks and they will overnight them so she will have them within 2 days. Luckily my account only has $20 in it. The class-action lawsuit option is best suited to those homeowners who were wrongfully denied a loan workout. Now I cant put gas in my car or pay rent.. no one seems to be able to give me any help. This breaches Bank of Americas policy which promises to provide products that are safe to use, Mosson alleges in the complaint. Im so frustrated and have no recourse 2. They either deflected my question with their own question or ignored my question completely and changed the subject. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement He called the bank and notified them. Although the defendants advertise that Zelle, the countrys most widely used peer-to-peer money transfer service, allows for money sent to a consumers bank account to be available typically within minutes, the service has nevertheless been the subject of widespread consumer complaints from Bank of America customers who have claimed funds transfers were unexpectedly reversed in late January 2023, the complaint states. They sent me another card and that card was closed. "I'm a taxpayer. Despite the security concerns associated with magnetic-stripe technology, Bank of America allegedly failed to include far more secure EMV chips on EDD debit cards, which the case claims are the only cards issued by the bank without such technology. me seems like Bank of America has some shady employees messing with accounts. PLEASE ADD ME! I called immediately and was told to make a claim. One of the people forgot to mute her phone while I was talking and she was in a drive through at jack n the box. They told me they would have to reopen it. REPORT YOUR THEFT TO COPS WITHIN AN HOUR OF SEEING THE THEFT. Why is it that they cant even give you a time frame as to when to expect your money back?! Hello Jessica, the same happened to me too, they NEVER RETURN A CALL !! Unfortunately I can not afford to have my card shut down / put on hold its my life line iv been a contractor / home improvements for yrs but covid has destroyed me and now living in my rv in parking lots and my card allows me to fuel my generator so I at least have electricity but I certainly can not and will not tolerate being robbed or stolen from. I also had to remind the associate to send me a new card so the same thing wouldnt happen again. I told them, I have no money. My second unemployment payment hit my account at 1am. I called them immediately having to wait almost 3 hours to speak with someone. And the BoA aTms she used and still my claim was closed until 3 different agents had to close and reopen it and told me it would take 45 days now for an investigation and a credit which I needed to take care of my daughter since I am a single dad. Someone hacked into my BofA edd account and stole $300.00 on 04/21/21. May 14 (Reuters) - Bank of America Corp BAC.N agreed to pay $75 million to settle a lawsuit accusing the second-largest U.S. bank of extracting overdraft fees it didn't earn . on the third call they sent me to the bank, when I left my house there was no new charges on my account. I'm like, what? It says they will take no further action unless I contact them again..which I plan to do. i hate B of A. They said I changed a preference on my EDD account which led them to close out my claim. I received a new card but it took me all day to activitate as they said they couldnt verify my ID. Yes I too have been a victim of fraud. I nearly lost my home! No investigation was even pursued. The representative today stated that they now have 45 days to decide whether or not to issue the creditits all a scam, meanwhile we are making arrangements and accruing fees. That automated system still couldnt recognize the new card number. The lawsuit claims Bank of America failed to follow industry security standards and issued "outdated, fraud . I am desperate, with no end in sight. The suit relates to debit card overdraft fees, which Bank of America charged customers for overdrafts over the past decade. That left me with a negative balance for nearly the entire amount of the credit that my subsequence payments from EDD went toward paying off over several of the following weeks . California EDD and Newsome need to step in a force BOA to pay us! Bank of America class action alleges bank misleadingly marketed PPP loans to small businesses Read More. I think this is very unfair and I need help can somebody please contact me and tell me what I should do because whore $440 was stolen from me Thats really freaky because Im scared theyre going to try and steal more money from me again and I think its unfair that these people get to walk around with someone elses money and the banks not even helping me there against me. I called BofA immediately to report it. Yick also said she is worried about others who have lost much more. My card says, CLOSED. said Yick. In September Bank of America froze my account and had $900 left in it for suspicion of ID fraud later went to court cleared it up and my ID was verified but its still refused to give me my balance back $900 can I join your class action lawsuit? 2023 CBS Broadcasting Inc. All Rights Reserved. Every department that I talked to said that my account is fine and my card should work. Please add me. Thanks. I wont be the one to alter someones livelihood. Bank of America froze the account, leaving Mosson unable to access the remaining funds. Their customer service is despicable! I am beyond frustrated, I am responsible for taxes on these funds, I cant find anyone who cares or can help. Please add to lawsuit. I am glad this has been brought to the surface. On the phone they give u the run around, I havd had problems with bank of america fraud stuff that locked my account and held my money for 7 months i waisted 5 months on phone with edd to find out they dont even tell u whats really going on with your account they sent me tp emergancir vitals records in vancoover when i want to talk to some one higher then the tech i was speaking with to find out edd said theres a lovk on my accoubt called rst or something lime that but bof a new that the whole time, How does some one get added to the law suit I got 2 friends that were robbed by bof a for edd cash. #3 I was denied money from the atm my card was froze on Christmas Eve and not a dime had been on my card since. I checked my balance right away and my money was wiped out two withdraw made one of $900 made on Monday and $600 on Tuesday the same day I went to buy groceries. Please provide any additional information about your inquiry. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. In November 2020 someone hacked my unemployment account and stole my money and Bank of America froze my account as well and it took until March 2021 for them to unfreeze my card and they returned the money back to unemployment and I still have not been paid. Until I was drained. I called unemployment and was told it will take another 6-8 weeks for them to cut me a check and this was since December 22, 2020 leaving me without funds putting me in depression and putting me in distress not knowing how Im going fiction. I tried activating it but the rep instead activated the frozen account. The latest class action lawsuit, filed in California on April 20, is one of at least three class action lawsuits the bank is facing over its management of California state unemployment insurance payments. NEW YORK, Feb 10 (Reuters) - Bank of America Corp (BAC.N) is facing a lawsuit seeking class action status filed on Thursday by two customers who say the bank refused to honor promises to refund . com, i, invested $126000 and made profits of $210000 but when i tried to, withdraw they contacted me and said i had to pay a withdrawal tax to the, an extra $48000 which i paid though it doesnt make any, sense, then another account manager with the name Elias contacted me and, asked me to pay more and when i refused they flagged my account and, later and all my efforts to contact their customer service proved, abortive. First published on June 4, 2021 / 1:28 AM. Still waiting to get my funds back and my stimulus check I had wire transferred over to this account. BofA is stealing my money and will not give it back. This is not fair I have done nothing wrong and I would like my funds released in my bank account closed because I will never do business with Bank of America ever again. please add me to this lawsuit!!! "I don't know what to do right now," he said. The suit alleges the bank violated the California Consumer Privacy Act, the Unfair Competition Law, parts of the Electronic Funds Transfer Act, along with breach of contract with the EDD. From what Ive been reading, it doesnt look good. Monday morning i called bank of america to see if my edd money had been put into my acct. Now its right before Christmas and it seems as though I have to stay on the street until somehow Bank of America reopens my account which seemingly means they probably never will. Brian Danitz is leading a class action lawsuit against Bank of America, representing thousands of Californians who were victims of fraud after scammers targeted the EDD. Thank you. The bank was also ordered to pay provisional credits to EDD claimants and improve its customer service after it failed to handle the flood of customer phone calls and complaints over the lost funds and lack of security measures. When I filed my claim 5 months ago California EDD froze my UI account down and made me verify my Id which took over a month due to their faulty system and they still owe me thousands in my unemployment payments frozen in pending status. I keep getting the run around when ever I talk to customer service. Two months go by and NOTHING! EDD fraud has gotten so bad in my town that some stores and every hotel wont accept the EDD debt card. that reports on class action lawsuits, class action settlements, v. Bank Of America, N.A., Case No. Please add me to your list. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. "As soon as I told her, 'There's fraud on my card,' she said 'I'm unable to help you,'" said Jennifer Yick, a San Francisco resident who is a plaintiff in the case. I introduced them to a friend of mine and I have also heard a lot of great reviews about them here and I am glad to inform you that they are indeed a very reliable recovery team. I am getting ready to change my direct deposit to the account that is offered by the unemployment office and hopefully they wont freeze that account as well. This is ridiculousI need my money in a bad way and BOFA nor EDD seems to care at all. I called B of A back and said I have never been able to take more than $500 out in a day as it exceeds my maximum daily limit so how could aa thief? Then when I reported it to B of A, they shut down my card and said they would issue a new card in two days(there is no actual Bank of America bank in my whole county!). I have done what was requested of me and feel that my funds are of no importance to them and have had no success in getting an honest answer when earnestly requesting one. Hi Im in Las Vegas Nevada and the same is going on here. They told me they activated the card and transferred me to another automated system to reset my PIN number. Thank you so much. I had this happen and would like to be part of any class action lawsuit not sure how to join any advise is appropriated, Yup definitely happened to me! Its been over a month, I still have none of my money back, the new card they sent me cant be activated bc of fraud, and my edd account is still locked. The bank is guilty of repeatedly violating the Fair Debt Collection Practices Act (FDCPA), court rulings, Fannie Mae's governing guidelines, and the rights of American . Had 10 days to send back yada yada. Every day, I talk to 30 people with the same story. said Yick. My boa Edd account was closed December 13 with 800 ba. They refuse to refund any of the stolen money. It just got reopened and there is no expected date on when the investigation will be finalized. Bank of America (BoA)'s newest racially discriminatory program provides a casebook study in what "equity" is really about - racial discrimination perpetrated by billionaires against poor . Said they would review the atm surveillance video, but that it would look better for me if I filed a police report as if I was the criminal. So sad- and so broke. This field is for validation purposes and should be left unchanged. I called Bank of America and they told me that they close my account and they couldnt tell me specifically why. All Rights Reserved. On Dec 17, 2020. Oh yeah and plus my mobile app online I typed in the correct password never changed it had it the same password and for some reason they locked it up so I couldnt access none of my phones I couldnt see anything. Called back and rep told me claim was closed on 4/7/21 and that she would have to reopen it and it would take at least 45-90 business days to investigate and my money wouldnt be credited back until their investigation is complete. They kept saying I have to get ahold of PayPal for them to send the money back but my money never made it to PayPal. Basically similar to everything everyones saying our 4 person eddBofA cardholders have been through! We are also working closely together to identify and unfreeze any legitimate cardholder accounts as soon as possible. I could not believe it I was sick to the stomach sad man Angry pissed I wanted to just hurt somebody I looked at somebody and just just stop. However, this can result in some functions no longer being available. Something fraud and they cant do nothing. I have had the same problem with BOA and without notice they froze my account. Contacting lawmaker or news media works faster. They closed my case within 2 days. 2023 CBS Broadcasting Inc. All Rights Reserved. Since this a class-action lawsuit, the plaintiffs would officially ask the judge at some point to make it a class action. They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. I knew I had enough in the account to cover it. Bank of America closed my moms account , someone had deposited $25,000 of unemployment benefits into her account. After filing an online police report in my city where the theft occured, categorized as Identity Theft, I got a temporary number from the police then the next week I received the email approval notice from the police and gave me an official copy of my initial report with a new case number. We have not been successful in contacting regular EDD except for once we were able to submit information and arent unable to get a hold of them any further. I couldnt get to my money to pay bills or buy food or anything. but also could not gain access to any of my unemployment benefits, and I only get $167. Bank of America has been practicing unlawful and illegal practices for years, according to a recent class action lawsuit filed by thousands of borrowers. There were fraudulent charges in the amount of $1,819.06 on my BOA EDD debit card sometime back in July or August of 2020, resulting in a credit bring applied to my account in the same amount of $1,819.06 on August 3, 2020. It's certainly progress in the case. The injunction compels Bank of America to unfreeze accounts and reopen investigations into stolen benefits issued on prepaid bank debit cards in a fraud epidemic first exposed last fall by KPIX 5. I made a report and it will take up to 45 days to return the funds. Please add me . Bank of America sent KPIX 5 the following statement in response to the lawsuit: "As California's unemployment program faces billions of dollars in fraud, Bank of America is working every day with the state to prevent criminals from getting money and ensuring legitimate recipients receive their benefits. As a result, the suit says, the EDD cards security vulnerabilities became a target in 2020 for large numbers of individuals who used cloned cards to make fraudulent ATM withdrawals and unauthorized purchases. 2021 CBS Broadcasting Inc. All Rights Reserved. When i filed my claim I was told I would get a credit i even gave the name of the manager who stole my information and filed the claims. You cant legally join the lawsuit here. And just like you burn a CD thats exactly what these machines do ! I know most of the ones leaving comments here are not even close to being done with what they have to said or what they had gone through. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. The countless hours between Bank of America and EDD either giving me incorrect information or no information at all or realistic expectations has left me very frazzled and almost suicidal. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Ive had $11,000 taken from my account, even after they closed and opened a new account. So I told her lets call B of A and ask them if they sent them already. Take a look at more stories and videos by Michael Finney and 7 On Your Side. BOA owes me over $2000 due to fraud on my unemployment account. They are treating hard working Americans like criminals and without sympathy. Bottom line is that i get punish for what happened even though it was their fault due to their incompetent security. The lawsuit claims that Bank of America violated the Consumer Privacy Act and Unfair Competition Law and was negligent towards Employment Development Department (EED) debit cardholders. Do you know how many times they left me with no gas sitting across the street trying to think of a way to get gas to go home in my f****** work truck you know how f****** embarrassing that is. Initially I reported the stolen funds immediately on February 26th 2021 it took me weeks to get them to unfreeze my account only to discover I had a zero balance on the card and that all of those weeks that my account was frozen the claim was put on hold or stopped. ", Kenny Choi contributed to this story.5203835, First published on January 15, 2021 / 5:36 PM. In other words, as a result of a class action lawsuit, the EDD must now stop its policy of freezing benefits for people whose existing claims have eligibility questions and instead continue. I too had money taken out of my BOFA EDD account. Because of this stuff my card has been deactivated since December. My 15 year old even got a few whoopings just in case it was him. EDD and Bank of America are working closely together to fight fraud. Please add me.. the same thing happened to me. 00:00 00:00 An unknown error has occurred. Per the case, two of the plaintiffs received credit for the fraudulent transactions from Bank of America only to have the bank later remove the funds and cause their accounts to fall into a negative balance. And was told two step begin side of a branch with two forms of ID. The named plaintiff in that case reports $400 was stolen from her unemployment benefit account. A settlement has been reached in a class action lawsuit pending in the United States District Court for the Southern District of California (the "Court") entitled Joanne Farrell v. Bank of America, N.A., Case No. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . I have nothing to do with fraud Im confused, broke now, lost dont know who to turn to and I keep having panic attacks because I feel like someones out to get me. Somewhere between the funds leaving CA EDD and the Bank of America transfer to my B of A account (which Ive had for years) 4 out of 11 payments made in one day, were never received. I checked my app to see the balance and my heart droppedit showed zero balance. Fill out this form for a FREE and prompt case evaluation. Please add me to this lawsuit as well. Thus is ridiculous 6,330 was taken out of my account and then to top it off they put my account in negative of standings for 6,330 so everytime I verified and the edd paid me the bank kept and deducted it from the 6,330.
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