The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. This goes for the emissions-free Electric . Visit the Career Advice Hub to see tips on interviewing and resume writing. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie para nos informar sobre o problema. Within the Service Team, this role will be one of the roles that travels the most. Visit the Career Advice Hub to see tips on interviewing and resume writing. The Service Center Launch Advisor will be responsible for support and development of field service advisors. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. By clicking Agree, I consent to our data usage policies as stated. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. If youre able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team.To be successful in this role, you must thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. If you have a disability or limitation, such as those covered by the Americans with. and use cases, The ability and willingness to learn and gain an understandingof Rivian's maintenance scheduling, Explain services and provide an exceptional customer experience, Utilize a forklift in required areas for transporting and organization of parts, Knowledge of Rivian's safety requirements, List and explain the 5S stages and methodology, Provide exceptional service to all customers using Rivian Guiding Principles, Degree or team leadership experience in a fast-paced environment is preferred, Ability to work independently ordering, receiving, distributing, and auditing parts, making recommendations to internal and external clients, addressing customer objections. Last name. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment. Join to apply for the Field Service Advisor role at Rivian. Search job openings, see if they fit - company salaries, reviews, and more posted by Rivian employees. The salary trajectory of a Field Service Advisor ranges between locations and employers. Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Perform detailed daily record keeping and reporting, Over-deliver in a team-based environment to achieve a common goal, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs), Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English, Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. The estimated base pay is $60,261 per year. Als u dit bericht blijft zien, stuur dan een e-mail We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. By clicking Agree & Join, you agree to the LinkedIn. Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). enviando un correo electrnico a Rivian 10000 Full time Emobility United States Manager, Scheduling (General Assembly) Rivian 10000 Full time Emobility United States Senior Manager, Workers' Compensation & Leave of Absence Rivian 10000 Full time Emobility United States Supply Chain Solutions Architect Rivian 10000 Full time Emobility United States Director, Financial Services Bellevue. Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms. Get notified about new Service Advisor jobs in Boston, MA. Productive collaboration . Field Representative. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Your job seeking activity is only visible to you. Rivian employees with the job title Senior Software Engineer make the most with an average annual salary of $155,957,. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. OR, a combination of education and experience. Job Title. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. Salaries at Rivian range from an average of $73,787 to $160,200 a year. Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Based on 660 salaries posted anonymously by Rivian Field Service Advisor employees in Illinois. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Sign in to save Sr. Field Service Launch Advisor - East at Rivian. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Rivianis on a mission to keep the world adventurous forever. Click the checkbox next to the jobs that you are interested in. Last name. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Select Accept to consent or Reject to decline non-essential cookies for this use. $25.63 per hour. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Are you sure you wouldnt like a free professional resume evaluation? Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments, Ability to lift up to 50 lbs. As a Field Service Engineer you will be part of the service engineering team - this team will help to build scalable solution for our service teams to be able to create, maintain, develop repair and diagnostic plans at scale. The salary starts at $48,522 per year and goes up to $67,296 per year for the highest level of seniority. Rivian is on a mission to keep the world adventurous forever. West Coast Field Service, Santa Clarita, CA. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. and work in a standing position for extended periods of time, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Receive alerts for other Field Service Advisor job openings, Salary.com Estimation for Field Service Advisor in United States, CA. Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs. Si continas viendo este mensaje, Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Password (8+ characters) . Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. Referrals increase your chances of interviewing at Rivian by 2x. Caso continue recebendo esta mensagem, You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. Car Sales Executive. Sign in to create your job alert for Service Advisor jobs in St Louis, MO. View the job description, responsibilities and qualifications for this position. Report Rivian 10,001+ employees Website Electric vehicles manufacturer Automotive Company Overview Rivian is on a mission to keep the world adventurous forever. envie um e-mail para You can save your resume and apply to jobs in minutes on LinkedIn. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). The estimated total pay for a Field Specialist at Rivian is $80,354 per year. All Rivian - Sales salaries. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. By clicking Agree, I consent to our data usage policies as stated. Promote team member understanding of company vision and goals. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Lamentamos pelo inconveniente. Click the checkbox next to the jobs that you are interested in. Research salary, company info, career paths, and top skills for Field Service Advisor LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Get email updates for new Service Advisor jobs in United States. Your input helps Glassdoor refine our pay estimates over time. The love and flexibility to travel and mentor are a must. message, contactez-nous l'adresse Theres a magic that occurs when people from different worlds, with different lived experiences and perspectives,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Promote team member understanding of company vision and goals. 17 Rivian Field Service Advisor jobs. You can update your choices at any time in your settings. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. By clicking Agree & Join, you agree to the LinkedIn. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. . Get a free, personalized salary estimate based on today's job market. 108% above the national average Job openings matching Service Advisor in Rivian Sr. Field Service Launch Advisor - East Boston, MA 15 days ago Service Support Advisor Plymouth, MI 19 days ago Field Service Advisor III Regional Sales Manager. an. Apply for the Job in Field Service Advisor at Richmond, VA. View the job description, responsibilities and qualifications for this position. Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. Si continas recibiendo este mensaje, infrmanos del problema As a company, we constantly challenge whats possible, never simply accepting what has always been done. Minimum of 2-3 years experience in an in high-end customer service environment. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Salary Range: $33-$38 (actual compensation will be determined based on experience and other factors permitted by law). This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
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