metropolitan thames valley staff portal metropolitan thames valley staff portal

This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. 140 Metropolitan Thames Valley reviews. Undervalued by managment Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London If you don't have an invitation code you can use the MTVH Online support form to ask . 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed Year-long community programme launches to meet local needs of Clapham Park residents. Police service for the Thames Valley area; report a crime, get advice and find out about us. This website uses cookies to improve your experience while you navigate through the website. Hotjar sets this cookie to identify a new users first session. Friendly customer service staff Health & Safety Administrator. Good chance to develop communication skills in all forms. Good chance to develop communication skills in all forms In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. Get email updates for new Customer Advisor jobs in Nottingham, England, United Kingdom. The information on this page is encrypted and not an endorsement of RefNow's services by Metropolitan Thames Valley and is purely informational. Having problems? Hotjar sets this cookie to detect the first pageview session of a user. Seems customer service focused at first but comes down to targets and stats Their management style and the culture they have created is like something out of the 1970s. This job is no longer available, but here are similar jobs you might like. Housing Association. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. Featured job. Metropolitan Thames Valley. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. We believe everyone should have a decent home and the chance to live well. repairsteamemails@mtvh.co.uk if you are a TVHA resident. We're always looking to innovate and do things differently. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Metropolitan Police. . Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. News; Report a crime online. Hotjar sets this cookie to detect the first pageview session of a user. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. Enjoyable when u have nice tenants and leaseholders This can show up occasionally, including when major corporate projects are being delivered. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Location: Brent. Pros & Cons are excerpts from user reviews. Use your usual MyTVH email and password to sign in. They are not authored by Glassdoor. Enjoyable when u have nice tenants and leaseholders They are not authored by Glassdoor. Other benefits include a benefits pot so can get a subsidy for a gym membership. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Posted 22/12/2022 by Metropolitan Thames Valley. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Necessary cookies are absolutely essential for the website to function properly. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) Really understaffed - non stop calls TVH has such a light, friendly and open atmosphere; making it a great place to work. It is mandatory to procure user consent prior to running these cookies on your website. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. We can provide support in a range of areas: Improved physical . A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. The pattern element in the name contains the unique identity number of the account or website it relates to. In the UK this is a National Insurance Number. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. About our cookies and how to manage them. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Verify your email to use filters. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp By clicking Accept, you consent to the use of ALL the cookies. Job Type: Contract. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. They also talk down at customer service staff as if we are beneath them Copyright 2023 Metropolitan Thames Valley Housing. Metropolitan Thames Valley | 8,202 followers on LinkedIn. No integrity - avoid or get out while you can. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. . There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. By accepting, you agree to our use of cookies. About our cookies and how to manage them. Everything at the moment and will get a lot worse before it gets better. Youll need your mobile phone and your unique invitation code. to work with and autonomy to make decisions. Lack of communication between different departments. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Description. photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. - Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. 31 Mar 2023 23:55 BST. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. ", "It is a good system to use for references. People are fab to work with, committed and full of ideas for the future. You can register for an account if youre the named person on your MTVH tenancy agreement. So, if youre a people-person who knows that together were greater than the sum of our parts, why not build a worthwhile career with us? Overview. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead 52. This rating has improved by 3% over the last 12 months. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Public Input. | MTVH is one of the UK's largest housing associations. TVH was a charity and now it's all out for profit since they became MTVH. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. Jobs. London is one of the most exciting and diverse cities in the world - and policing it is no easy task. Company is backing these ideas. Planned works team never want to take any calls even when it is their job to YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Logos provided by Clearbit The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. - We use cookies on our website. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Training is really good, constantly having support from senior members. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Average Interview. The staff are lovely and I have met many wonderful people. The process took 2 weeks. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. This category only includes cookies that ensures basic functionalities and security features of the website. We work across London, the South East, East Midlands and East England. External examining is a key feature of the UK higher education system. Having problems? Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. and Terms of Service apply. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. colleagues have been treated appallingly and bullied, Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Click the link in the email we sent to to verify your email address and activate your job alert. The managers and teams are very supportive on a daily basis. The staff body are also passionate as a whole about getting behind local causes and fundraising together. By clicking Accept, you consent to the use of ALL the cookies. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. No integrity - avoid or get out while you can. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Axis and MTVH. Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Average Metropolitan Thames Valley hourly pay ranges from approximately 8.21 per hour for Production Coordinator to 29.17 per hour for Surveyor. I have had very supportive managers who have encouraged my career progression. great ambition and staff team are dedicated, good approach to flexible working. Having problems? You can still pay your rent, request repairs and make enquiries. A free inside look at company reviews and salaries posted anonymously by employees. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. We also use third-party cookies that help us analyze and understand how you use this website. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. About our cookies and how to manage them. The Met has launched a hotline to report corrupt and abusive police officers and staff. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. 1. Positive Experience. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. All our reference requests and completed references can be accessed on one website, making the process more efficient and organised. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile. Some team leaders are very knowledgable and helpful, Lack of diversity However you may visit Cookie Settings to provide a controlled consent. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. to work with and autonomy to make decisions. You can update your choices at any time in your settings. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. On 20 August 2017, it took over operations from the previous franchisee South West Trains. It was great to meet up with partners from across Lambeth as part of the Metropolitan Thames Valley Housing multi stakeholders meeting to strategically explore how we can collectively work together, to make local people in the area feel safe & empowered in their neighbourhoods. The pattern element in the name contains the unique identity number of the account or website it relates to. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. People are fab to work with, committed and full of ideas for the future. Salary information comes from 1,909 data . You'll need your mobile phone and your unique invitation code. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. Really understaffed - non stop calls If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). Youll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. There is no blame culture, but rather staff support each other to make things right. Complete the form below to see a video of how our employer portal works: "Managing references has been so much quicker and easier, all of the replies are in exactly the same format, theyre easy to download and look much more professional than the word docs we were previously sending. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. All ideas are welcomed and you are trusted to work with autonomy. These cookies track visitors across websites and collect information to provide customized ads. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. But opting out of some of these cookies may have an effect on your browsing experience. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. We use cookies on our website. If weve sent you an invitation letter or email, your invitation code will be in it. I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. No one is allowed to disclose the new head office address in Farringdon. These cookies do not store any personal information. For the USA please use SSN (Social Security Number) or Tax ID. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Pros & Cons are excerpts from user reviews. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. A free inside look at company reviews and salaries posted anonymously by employees. A really good range of calls Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. However you may visit Cookie Settings to provide a controlled consent. These cookies do not store any personal information. Working in Development Customer Care This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Great company to work for with some really good benefits and. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. Friendly customer service staff Welcome. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. photo: Creative Commons You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. This blended course comprises two parts: Part One: online preparatory work, completed three weeks prior to the in-person event; Part Two: Two half day . The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. About the Role of Local Housing Manager This is a full-time fixed-term role and hours are 37.5 and working at the end of week. great ambition and staff team are dedicated, good approach to flexible working. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Be considerate of the fact that were working in your home, Be clear about what you can expect from us. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Pros & Cons are excerpts from user reviews. However you may visit Cookie Settings to provide a controlled consent. We work together to create great places for people to live. Details about the employee. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. A lot of passing the buck goes on 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp I've loved my time here. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. About our cookies and how to manage them. This is a True/False flag set by the cookie. No one is allowed to disclose the new head office address in Farringdon. great ambition and staff team are dedicated, good approach to flexible working. Quite a large company so changes/projects take longer to complete. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. , but rather staff support each other to make things right. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. If you're looking for a rewarding career in an organisation that puts people first, you've come to . They have work to do but they are are good company and will get there.