optimum service outage map optimum service outage map

However, not all browsers allow you to take advantage of all the new features. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. Report a different problem Report a tree, light or possible power theft. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? Try visiting the following official links: We'd be happy to assist you with any promotional issues. We always do our best to keep the lights on for the community, but sometimes outages occur. An outage is declared when the number of reports exceeds the baseline, represented by the red line. The density of these reports is depicted by the color scale as shown below. Do you want internet service for your home or business? or call 8449102593 https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ This user guide shows how to use the outage map by accessing it through the web on a desktop. If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. If you are using a battery backup, reconnect the modem to the battery and wait 30 seconds for the lights to come on. If you are only having a service problem on one of your TV's you can try rebooting the cable box connected to that TV. So unsatisfied. Frustrations? If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. Customers should always let us know if they are experiencing an outage, even if a neighbor has already reported it. Wait 30 seconds Discussion. Check for outages. It can bottleneck download and upload speeds compared to pure fiber-optic connections, enabling the company to offer cheaper service at scale. If this does not fix the problem, there may be an unreported outage in your area or there may be a problem with the wiring to your business. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Optimum Outage Map, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN An outage is declared when the number of reports exceeds the baseline, represented by the red line. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. optimum.com/terms are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. Without power to your home, your Optimum service will not work. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and All trademarks and service marks are the property of their respective owners. 07860. . to get started. hotspot. Select OK when prompted to allow FirstEnergy to find your current location. Having problems? To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. Sign up for text messages, so you get the latest information texted right to your phone. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. Suddenlink outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Get it fixed. If you have any tips or frustrations you wish to share, please leave a message in the comments section! We shed light on answers to common outage. Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Read on for details. By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, Enter the account number associated with the outage address. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. Money and Energy Savings for Your Business, Community & Customer Experience/External Affairs, Change your email, phone number, and other settings on your profile, Get bill and outage alerts, or manage how we contact you. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ ^David, Hi there. ^David, Hi there. While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. When severe weather is on the way, whats the best way to stay in the know? Store Locator. Problems in the last 24 hours in Nolensville, Tennessee. 3. Report Outage Online. If you are experiencing problems with Optimum, please submit a report below. Count to 5, then plug it back in. Note:Please only call 911 if you see a downed wire. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. You must have JavaScript enabled to use this form. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. . You can connect from any WiFi enabled device, like a laptop, cell So unsatisfied. All trademarks and service marks are the property of their respective owners. Call 911 immediately if you see a downed power line. You've been recognized in our annual awards Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Having problems? Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in West Virginia, Arkansas, and Louisiana. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. Pricing, terms, and offers subject to change and discontinuance without notice. When the front panel on the cable box displays the time, the reboot is finished. C[(EW]Hj>kjy,#Pyb-'sfDK[D-F^2M^x4Bwh6d+6.XDPEM[J2"qq&NRJ/7P!sm?=Zks|uwN6w75t]t}ik\QnUd2[tvSR'_W0:t.H |!)*-z!B?,$- k endstream endobj 740 0 obj <> endobj 741 0 obj <> endobj 742 0 obj <> endobj 743 0 obj <>stream Invalid Optimum ID, please complete all fields. People with access to Optimum Fiber will have fiber routed directly to their homes. If you are only having a service problem on one of your computers there may be a problem with the software. View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. ^David. See if Optimum is having an outage in The Bronx, Bronx County, New York or it's just you. Forget having to sign in every time you want WiFi access at an At the moment, we haven't detected any problems at Optimum. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless Access is included at no additional cost to customers with Optimum If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Please try again later. Want a real-time outage update? There may be a slight delay while the menu screen loads. How do I find out if internet is down in my area? Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. Any eta on restoring service? are also linked at the bottom of this page. Help. Our crews are actively working and will continue until all impacted customers are back online. It is common for some problems to be reported throughout the day. If you have a cellular-enabled mobile device, go to optimum.net and sign in with your ID and password. Constant outages. You can use your own modem too if you prefer. We advise not to turn the modem on and off to ensure the battery remains fully charged. Find out what is going on. The . Having problems? Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. *Accuracy not guaranteed. Service for. @OptimumHelp I just received the worst customer service response after their scheduling error! Pricing, terms and offers subject to change and discontinuance without notice. All rights reserved. @OptimumHelp no service in truckee ca for 2 days. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. You can easily perform a manual reboot by unplugging your modem and plugging it back in. The most recent Optimum outage reports came from the following cities: Useful comments include a description of the problem, city and postal code. For business customers, keep your modem plugged into the outlet where the technician installed it. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Plug your equipment back into the power source. Having problems? I understand that consent is not a condition of purchase. If no outage is shown, trytroubleshootingthe issue. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. @optimum Im feeling totally ripped off by @optimum. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: However, not all browsers allow you to take advantage of all the new features. View our outage map . Search for and install any recommended updates. There may be a slight delay while the menu screen loads. We know you depend on us for power and we take that responsibility very seriously. How to Get Compensated by Optimum On Your Own During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. Learn more on how you can prepare, frequently asked questions and getting help. 2023 CSC Holdings, LLC. Please don't call "support numbers" posted below most probably it's a scam. Earlier on Wednesday, at least 13,000 customers in New Jersey were affected by a major Optimum outage, according to the company's outage map.But in the evening, the company said the outage had . A tech has been out here every week. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. All Optimum internet plans are free of contracts and come with unlimited data. H\n0~ To avoid unauthorized access, youll still have to enter your password. Without power to your home, your Optimum service will not work. Check your internet connection by opening a web browser window. Make sure there are no loose plugs and the outlets and circuit breakers are working. Outage map User reports indicate no current problems at Suddenlink Suddenlink outage and reported problems map Suddenlink Communications offers television, broadband internet and phone service over the cable. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. To view personalized information about current outages in your area, please sign in with one of the following options. Customers with a communication disability can report an outage using the appropriateTTY/TDD relay service,our online formortext messaging. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Please help! Please call a representative at (844) 910-2593 to confirm. Make sure your devices are charged and have your, 2. If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. @OptimumHelp no service for over an hour. Pricing, terms, and offers subject to . Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. Optimum.net is compatible with a wide range of browsers. Jan 9 Customers in Conroe, TX are experiencing a loss of service. If you are currently experiencing an outage and have not yet reported it, please report your outage. Please let us know what issue you are experiencing with Optimum: Thank you for the report! @OptimumHelp I just received the worst customer service response after their scheduling error! Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Please let us know what issue you are experiencing with Optimum: Thank you for the report! By selecting Accept all, you consent to our use of Cookies. If you should lose power, these tips and resources can help you manage while our crews work to restore service. Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York Try visiting the following official links: We'd be happy to assist you with any promotional issues. Disclaimer: All trademarks remain the property of their respective owners, and I understand the frustration with gift card issues. Stay at least 30 feet away from any downed or low-hanging power line and any other object that could be energized. Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. Check the settings on important communication channels. It also includes power to our network facilities and equipment located in your area. @OptimumHelp no service for over an hour. Report a tree, light or possible power theft. Leave a message in the comments section! Realtime status of outages and problems with service providers. All of the downloads are safe from the vendor's official website. Problems in the last 24 hours in Weston, West Virginia. Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. Ive been patient. We will debit Make sure the TV is on the right channel and input (HDMI, Video, Component, etc.) Make sure to report and "downvote" such posts. In the last three months, how would you rate Optimum? ^David. Follow the reboot instructions for the cable box you have: Scientific Atlanta Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Frustrations? Tips? Any eta on restoring service? Please look into it. download Staying connected during storms is critical. FlexAbility Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. Reliable energy starts by putting safety first. Optimum Outage Map Generated from Reports Received from Affected Users Within Last 12 Hours Sorry, no map << Back to Outage Page Received 30 reports, originating from Brooklyn The Bronx State College New York Summit and 5 more cities Recent Reports Piedmont Internet down Mar 2 The Bronx Internet down Mar 2 Savannah Internet down Mar 2 Internet down To check the input, press the TV/Video or Source button on your TV manufacturer's remote control. Hey @optimum internet been down all day since I woke up at 6am. You can add home phone service for $15 to any internet plan. See if Optimum is available for your home. Optimum offers cable TV, home phone, and mobile services along with home internet service. Copyright 2023 FirstEnergy Corp. All Rights Reserved, How to Report a Power Outage and Stay Informed, If youre not enrolled in text messaging, text, To receive the latest update for your reported outage: Text. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? . Make sure your computer's software is up to date. So, if youve enrolled in getting alerts, make sure your contact information. This may take 3-5 minutes. View current outages on our 24/7 Power Center outage maps. Also don't post any of your personal information. We can't get your messages right now. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Also don't post any of your personal information. Enter your ZIP code to get updates on your neighborhood. . Invalid password, please complete all fields. Users are reporting problems related to: internet, wi-fi and tv. If service is not working on all of your computers and you've recently changed or upgraded your firewall and/or antivirus software, disable them. charges, at the number provided above. Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Unplug your equipment (i.e., your modem or Gateway) Useful comments include a description of the problem, city and postal code. The latest reports from users having issues in Weston come from postal codes 26452. Loading map, please wait. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov if it's plugged into a cable box, VCR, DVD player or gaming system. @OptimumHelp any update when service in Franklin borough will be restored? Sorry, we're unable to confirm Optimum by Altice is available at this address. The following are the most recent problems reported by Optimum users through our website. With Automatic sign-in, you register your 1. See if Optimum is available for your home. program. Find out what is going on. All Rights Reserved. View Optimum User Guides| Optimum Optimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. to view the Optimum WiFi Terms of Use. Find out when service will be restored. Report a Problem Full Outage Map Problems in the last 24 hours in Stamford, Connecticut Report problem. /EOFBd*e1?. All services not available in all areas. @OptimumHelp Outage in Sylva, NC? Realtime status of outages and problems with service providers. Its been a month. Whats going on? Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. Horrible customer service. Also don't post any of your personal information. The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. Optimum.net is compatible with a wide range of browsers. Invalid Optimum ID, please complete all fields. Optimum Business - Service Outage Check for outages Sign in to check your service status. @OptimumHelp internet outage in Bushwick (zip code 11206). If you have any tips or frustrations you wish to share, please leave a message in the comments section! There could even be connection issues between your home or business and the nearest utility pole. How can you prepare for a storm? We can't get your messages right now. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. Make sure to report and "downvote" such posts. See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. If this does not help, pleasemessage us. Optimum is having issues since 05:00 AM EST. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Optimum Outage Map, New Jersey Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). or call (844) 910-2593 1996-2023 American Electric Power. CALL NOW The most frequently affected cities were: New York Reported outages on 21.02.2023: There were a total of 1 outages at Optimum (Cablevision). Currently we are unable to access your location. Use the zip search and check with Optimum by Altice directly to verify availability. Our lines, which hang on power poles, require power supplies to be active. Criterion Digital 2023. Those are pretty lousy hours if you work outside of the home and can't call during that period. Check optimum.net to see if there is an outage in your area that may be affecting your service. Get status information for devices & tips on troubleshooting. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Just turn on your device's WiFi and select optimum or optimumwifi from your list of available networks. Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. Brenham isnt that small of a town. display your award(s), Copy the Embed code and drop it into your site's HTML. Optimum Internet Services 5 or 9-digit ZIP code. @OptimumHelp maybe fix peoples ****? Internet & TV . All plans include unlimited data. Make sure to report and "downvote" such posts. Brenham isnt that small of a town. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Make sure to report and "downvote" such posts. Service Provider Awards 2020 Official Announcement and Methodology, Do Not Sell/Share My Personal Information, Limit the Use of My Sensitive Personal Information. Its been a month. View storm video . Whats going on? Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area. Learn about outage & storm safety Reliable energy starts by putting safety first. To report an outage call 1-888-LIGHTSS (1-888-544-4877). Optimum Outage Map The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. All rights reserved. When you opt in, we automatically fill in your ID from then on. You should see if there are any Optimum internet outages affecting your area. @OptimumHelp the internet has been down in bushwick for over 5 hours! Internet. Internet access points that allow you to make high-speed Internet And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. Luckily, Optimum keeps its internet fees to a minimum since there are no data caps or contracts. Download the WiFi HotSpot Finder App. @OptimumHelp internet outage in Bushwick (zip code 11206). Power Outage. your assets for marketing use. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. Remember User ID helps you log in without having to memorize your ID or look it up every time. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". Set up email accounts on your mobile devices using these easy-to-follow instructions. Having problems? Optimum by Altice offers service in 17 states. With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. Run an antivirus scan to make sure the computer does not have a virus. Latest outage, problems and issue reports in social media. . What is going on ? @OptimumHelp Outage in Sylva, NC? Do not assume a wire is down if your power is out. Service calls have not helped. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Yes, I have to wait a week for a tech to get to me. Service Electric Cable TV, CSC Holdings, Cablevision, Morris Broadband, Optimum, Altice USA, Service Electric Broadband Cable, Service Electric Cable TV of Hunterdon, Cablevision/Optimum. All services not available in all areas. Get it fixed. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Nolensville and surrounding areas. 4 steps to restore power See how we restore power in your area. Optimums mobile services are powered by T-Mobiles wireless network. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. On the flip side of promotions are fees. @OptimumHelp any update when service in Franklin borough will be restored? @OptimumHelp maybe fix peoples ****? Visit the Xfinity website or the Xfinity My Account mobile app to see if Xfinity has an internet outage in your area. Enter the phone number associated with the outage address. At the moment, we haven't detected any problems at . Please upgrade your browser and/or operating system to improve your user experience. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Optimum by Altice is available at this address. Help. Now turn on your TV. If the above tips do not fix the problem you can try rebooting the modem. It may take 3-5 minutes to reboot. Count to 5, then plug it back in. Their equipment doesnt work half the time. Plus, Optimum makes installation free for customers when they order online. Report your outage online. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. In the last three months, how would you rate Optimum? View the steps. It is common for some problems to be reported throughout the day. During significant storms, we will share updates on our social media accounts. Check for reported outages Congratulations Optimum by Altice! The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Plug the modem back in and wait until it has fully restarted. All services not available in all areas. 1 Court Square West, Long Island City, NY 11101 Live outage map. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. This can take a few minutes. CDC: https://emergency.cdc.gov/. Log into your online account to view a status update on a reported outage. Mobile . Reported outages on 22.02.2023: There were a total of 1 outages at Optimum (Cablevision).