Options in the range: Face cloth, guest towel, hand towel, bath towel and bath sheet Weight: 650gsm Christy Supreme Premium Supima Hygro Cotton Bath Towel Review Reviewed in the United States on October 16, 2009. Christy Towels Reviews. Awful service. $30.90 shipping. Sublimely soft 100 per cent Turkish cotton, it has a 730 gsm. I submitted a customer service email, and 1 week later I have not received a response. Ordered a batch of towels in mid November with standard delivery which was supposed to take 3 to 5 working days for delivery. I ordered from Christys last year and was happy. Find helpful customer reviews and review ratings for Christy Supreme Bath Towel, Rasberry at Amazon.com. Please make sure that you are posting in the form of a question. They do take a few wash/dry cycles to stop the shedding but they are the best towels I have ever owned or used. No refund received. It's the end of December and still no towels. Select Your Cookie … They are nice, big, soft towels. I purchased more in black and after several washings still find that they leave black lint all over. Would never use again and just want my money back. For a week there was no response whatsoever. The color described is actually darker in the photo than the actual product. Please could you give me my refund. Worth a try. Christy Made in England Ivory Cotton Bath Towel 20.5" x 37" $6.25. The towels were not great and not the colour shown so I returned them following the instructions as is my consumer rights. The Frontgate Resort Cotton Bath Towel was the softest and most comfortable plush towel we tried. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on December 28, 2006. Bathrobe not received. Ascot Luxe Rider Guest Towel By Christy Navy. Machine washable at 60°C. In contrast some ginger colored towels from the same source and manufacturer, were better yet not what good towels should be. Treat your skin to amazing softness with this Supreme Hygro towel from Christy. (#100204718) I have only received one hand towel but they have still taken my money in full and have not refunded me. I sent an email requesting an update on the 9th, and a follow up today. With as much as 60% off your favourite range of towels, … Real reviews from real people. Will now take it up with Paypal. However, at that stage, I was just happy to see the end of this.The reason that makes me write a review today is the phone bill! Reviews There are no reviews yet. Rags/Wipes Christy… They are softer than any towel I've ever owned, yet also more absorbent. I'll give them a few more washings but I'm afraid it won't solve the problem. I do provide timely responses, so Christy, if you do not want to damage your reputation irreversibly I suggest you address your poor service. Read 2 customer reviews of the www.elinens.co.uk bedlinens & christy towels & compare with other Bedding at Review Centre 28 days later after tracked delivery of my return, and no refund provided... Not responding to my emails. It is now 8th January 2021. Find out what genuine customers have said about christy.co.uk. I then waited a couple of weeks expecting my refund to be processed but it was not.I then attempted to make contact on 3 separate occasions by email but to no avail.Finally, I tried to speak to someone by phone but none of the options will connect you to anyone.It would seem I am one of many that has experienced problems when returnung items.Christy's please read this message & refund the monies that are due to me.AngrilyMr Tracey Thoimas. Christy Linens Reviews. I think I've only held a better towel a couple times in my life, at very chic hotels. I have received neither the product nor a response so I will have to find another way to reclaim my money. I have send various messages via their website and also several emails. Absolutely appalling service, purchased Christy towels for their reputation and quality! These gorgeous Christy Chroma towels are made from the finest, pure combed cotton. No one answers the phone. If you want a large, soft absorbant bath sheet, you would be happy. In crisp white, this towel is made from 100% supima cotton which benefits from Christy’s patented Hygro technology; this means the fibres have a hollow core which traps air so that after washing & tumble drying the towel … Ordered a few towels at the end of November, no dispatch email sent and only two towels arrived a few days later. Tried other options, all hung up with no one answering. I was disappointed, especially for the price. Sadly the other customers who have also left negative reviews (there are a lot!!) My payment was taken, but I did not receive a confirmation email. $31.61 shipping. Appalled at the lack of service!M Gardner. Find out what genuine customers have said about christylinens.com/. If you aren't familiar with Modal, it's a fairly new fiber "invented" in Europe. Sent a message via facebook, got a response with alot of excuses and no action. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Thicker than our other picks, it feels luxe and substantial, like a high-quality hotel towel… AVK5V4R & arrived at Christy Towels on 16.12.2020 at 13.47.I was expecting an email acknowledging receipt of the return but received nothing. I bought the Christy Renaissance Towel, bath sheet size, in driftwood (color) when they were on sale under ten bucks each from Amazon. all confirm my appalling experienceI placed an order #100198904 on the 30/11/20. We are pleased to say that we have found an impressive 168 reviews for the Christy Harrogate Bath Towel and out of everyone that has purchased the item and tried it for themselves, we found that the … Once I posted about this shocking company they responded saying they will dispatch my order. I don’t know how to escalate this having been unable to reach anyone. Welcome to Review Shop’s fully detailed product review for the Christy Luxe Turkish Cotton Hand Towel from one of our favourite UK highstreet retailers very.co.uk. No refund provided, I have tried to email and call with no luck - and no sign of anybody willing to respond. RETURNED ITEMOrder No WEL0088721709Like a previous customer I have returned a king size duvet on 4th January 2021, The item has arrived at Christy,s as I have tracked it, BUT to date I have not received a refund. No answers to emails. Plenty of time one would think for an order for Christmas. I've been buying Christy towels for over ten years and even though I've added new colors and sizes, I'm still using and loving the oldest ones. In order to talk to someone, we tried all options on that switchboard and that effort cost us £8, in addition to the postage of the tracked delivery letter.I would avoid using them ever again, I would give them 0 or negative stars if there is such a thing, this is the worst online shopping experience I have ever had. They had Chrisy towels in the bathroom and I fell in love with them. Disabling it will result in some disabled or missing features. Christy Renaissance Eygptian Cotton Towels, from £5 For bath towels with a luxurious feel that won’t diminish over time, Mumnsetters recommend looking at Christy’s Renaissance range. They are made of silk, modal and cotton. So much so that I don't really want to use them. Christy's Embrace is both soft and absorbent and does both very well. We only use the best quality materials to create our towels, with each product boasting 100% cotton properties. It also analyzes reviews to verify trustworthiness. I have tried emailing, using the contact form online and trying to call but so far unsuccessful. The 6 piece set includes 2 bath towels, 2 hand towels and 2 … I am still waiting....Poor customer service. Tumble or line dry. AVOID!! Christy Supreme Hygro 6 Piece Towel Set in Graphite 100% Supima Cotton - Luxurious & High Absorbency - Ultra Soft - 650GSM - 2 Bath, 2 Hand & 2 Face Towels 5.0 out of 5 stars 4 £80.00 £ 80 … Their returns policy says REFUNDS usually take 7 days, well within the legal limit of 30 days!!!! Absolutely shocking. Luckily paid with PayPal so will be launching a complaint shortly. Reviewed in the United States on October 5, 2008. This particular color of towel isn't worth the price even if they were free. Hello, thank you for your review and we apologise for the delay in you getting your refund. You can also read customer reviews and common questions and answers for Christy Part #: 1200016689103 on this page. Never again! It's incredibly soft and 50% more absorbent than cotton and it won't pill or ravel. I have had no response to several emails. Reviewed in the United States on March 11, 2007. Item returned over one month ago. Christy have been making towels since 1850 and are a true British heritage brand. I am having to resort to claiming from my credit card company as this amounts to fraud. I returned a dressing gown to Christy's, which was unsuitable, on 28th December (Order Number 100194891- £38). Returned some bedding due to colour being different from website - return received in the warehouse before the end of December but still no news about a refund (£100) despite emailing and submitting their queries form online. Reviewed in the United States on July 22, 2008. I have not had a response yet from any of the messages. Renowned for being the first brand in the world to industrially produce looped cotton, Christy are … Bring a touch of British heritage to your home with our selection of Christy towels and bedding. or Best Offer. At first use the towels barely absorbed water. Money has been taken from my credit card. Christy’s Multi-Purpose Towels. Kind regards, Christy. Returned a bathrobe over 3 weeks ago. Testers liked how thick and luxurious it felt, when … This page works best with JavaScript. I use these Christy Living Towels in my home's bath areas. I know we are living in unprecedented circumstances however, all other companies are managing a smooth working system. How wrong I was! The "customer services" number cuts out before anyone answers. Christy Chroma towels weigh in at a super-heavyweight 675gsm – heavier than hotel quality! Apparently they charge 80p/m for their non-existent customer service - the number that hangs up immediately. Order not dispatched, not answering emails or telephone calls (I tried all 8 extensions on Welspun's switch board - one even picked up the phone and then immediately hung up! This ensures the … Please avoid at all costs as the products do not meet the quality they suggest and customer service is non-existent. I own Christy towels and find their quality to be lovely. Placed an order for a bathrobe on the 4th of december with Premium Delivery. These latest purchases aren’t bad but they’re not great either: not as … After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Despite several emails I haven't received a refund for towels returned at the end of Oct. 2020. There's a problem loading this menu right now. Contacted company informed towel not in stock, advised could chose a towel from another range at no extra cost and original towel will be sent when back in stock. If you aren't familiar with Modal, it's a fairly new fiber "invented" in Europe. My order never arrived. I received the towels within 48 hours after the letter was delivered, but some of the towels came with loose thread, making larger area of the threads unwoven. They are made of 100% cotton and are thick, soft and absorbent. An out of pocket customer!!!! $8.77. I found them here and read the reviews and was a little skeptical. … Ordered hand towel and two bath towels. I have read the other reviews and all of us seem to have had the same experience, it is fair to say that I have NEVER experienced such poor customer service! It is made from … Reviewed in the United States on February 12, 2018. I’m owed £150 and feeling extremely anxious now. This has now been requested and you'll receive the funds back before the end of this week. I am experiencing the same issues as many others didn't occur to me to check trust pilot with what has always been a reputable company. They lost lots of lint in the two … At a rating of 700gsm, the cotton is velvety and indulgent. These towels are really lovely and soft, even after washing quite a few times. Towels looked great when they arrived. I am very surprised at the company and this is ruining their reputation. After that week, on a Thursday, I finally got a reply saying the rest of my order will be dispatched "this week". Reviewed in the United States on December 1, 2008. You can't take someone's money and then "disappear". You must be logged in to post a review. The parcel was safely delivered to Christy's on 30th December at 12:26, as I was able to track it. Related products . No acknowledgement of emails and no phone contact.Will never use this company again. As you cannot contact by telephone, sent 2 emails as their website advises, no response. It has been over a month and despite emails and calls I have received no acknowledgment and no refund. A truly awful company. $10.70. No refund yet processed. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. I used them once and gave them to my cleaning lady. I have sent two emails and have received NO replies, and after reading all these reviews I wish I had never ordered the item. We put them in the washer and dryer before first use and the lint they released was almost overwhelming so we washed them again. They have made towels for Queen Victoria, for Queen Elizabeth II's coronation and also supply the distinctive towels … Customer service phone line that goes dead on numerous occasions. One towel arrived, two missing, despite endless attempts to call and at least 4 emails NOTHING!!!! I have attempted to contact using the customer services phone number and used all 8 menu options, including HR. They were! $35.41 shipping. Read honest and unbiased product reviews from our users. I have not had a reply.Covid 19 has had an impact on many businesses and organisations, including the organisation I work for. Reviewed in the United States on December 4, 2007. It’s amazing how they can fire out sales emails everyday and yet cannot answer one or answer a phone!!! Whether you just want to buy a Christy Tempo Hand Towel Single or … Top subscription boxes – right to your door, Christy Renaissance Egyptian Cotton Bath Towel, Parchment, See all details for Christy Renaissance Egyptian Cotton Bath Towel, Parchment, © 1996-2021, Amazon.com, Inc. or its affiliates. What has happened to Christys? Quick View. Unlike many other towel ranges all Christy's towels are no less than 500gsm (grams per square metre) and with a high quality towel ranging between 500-700 GSM, Christy towels guarantee a superior, soft … At first I just ordered a couple to make sure they were the same as what I had used at my friends home. Reviewed in the United States on May 28, 2016, Reviewed in the United States on February 13, 2007. I then waited until the following Tuesday and still no sign of my order or dispatch email.Being frustrated , I turned to consumer right hotline for advice. Moisture remained on the surface of the towel, was cold and further drying felt like you were using a soaked, wet towel to try to dry because of the unabsorbed water. I am back here to purchase a few more and wanted to leave some feedback. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. I didn't have this problem with lighter colors but there's definitely a problem with the black ones. During that week, I also tried to ring a number on their website, but the switchboard hung up immediately once I selected the "sales/order" option. Christy towels have a good reputation and I ordered without hesitation only to be stung. They have made towels for Queen Victoria, for Queen Elizabeth II's coronation and also supply the distinctive towels … shocking service leaves you out of pocket …. Recorded delivery letter?Legal action?? Ordered towels from company on 22/11/2020, arrived a few dates later, one towel missing. Ordered towels and found they were a poor colour match to the website. Absolutely abysmal company. At least from this I can deduce that somebody is in the building and that Christy’s is not deserted.Where do I go from here??? I stayed at a friends over the summer. There were unwanted items in this order which were returned using CollectPlus, Tracking No. Christy have been making towels since 1850 and are a true British heritage brand. Be the first to review “Christy’s Multi-Purpose Towels” Cancel reply. These towels are the best I've ever used. Appalling service. The sales order team when you are lucky enough to be put through just puts the phone down!! All rights reserved. Here at the Review Shop, we pride ourselves in offering the very best, most detailed and thorough Home Textiles reviews … Returned items and I know they were received earlier in December. Order No.100195018.This ordered was placed on 25.11.2020. STILL WAITING, REALLY.Update. Read customer reviews and common Questions and Answers for Christy … When you buy a Christy Carnaby Bath Towel online from Wayfair.co.uk, we make it as easy as possible for you to find out when your product will be delivered. Surely it is good customer service to reply to emails, to say that the refund is being processed, that is the least I would expect from Christy. © 2021 Trustpilot A/S. Real reviews from real people. I am shocked to see the reviews on here but can understand why im having such problems. In the past I bought a set of "Hotel" towels at Marshall Fields that were incredibly soft--but they were not at all absorbent. Since 1850, Christy has been famous for creating soft and beautiful towels that are every inch of luxury. Am now considering legal action. Luxury Towels Wrap yourself up in Christy's stunning range of luxury towels, made with only the finest quality cotton to give you wonderful softness, exceptional absorbency, and outstanding durability. Sent numerous email/message queries on their website, asking where is the rest of my order. I am just being ignored. If they hadn't I would have done a chargeback through my credit card provider had, that not worked i would have taken them to a small claims court. My only criticisms - (1) they could be a bit bigger (I bought the biggest one) and (2) they drop fluff until you've washed them at least 7 times. )Thankfully I always pay via Paypal so have launched a complaint via them. Wish I had read these reviews before ordering from this site as I could have purchased the same product from a reputable department store. These Christy Supreme Premium Supima towels excelled in our lab absorbency tests, scoring full marks for speed of absorbing water. Ordered 3 bath sheets in Egyptian cotton, having bought Christy towels about 15 years ago and been very impressed with the quality. Royal Ascot Bath Beach Towel … I placed an order on 16.01.21, paying for 1-2 day delivery. I would buy them again though. I would not buy any other brand. A terrible company to deal with as you don't get any response from them. It is made from cellulose from the husk of beech trees. !Despite numerous emails, none of which have been replied to, numerous phone calls, none of which have been answered, I’m still waiting to hear what has happened to my order. Christy Very Berry Hand Towel. Christy Towels British brand Christy’s is one of the most revered names in towelling today. At this rate, I think we may be seeing the end of Chrisy! Think Christy's have probably sold their name to 'Welspun, so you are no longer dealing with the original reliable company. These towels washed like a dream and felt luxurious to the touch. A previous review says they sent a tracked letter via post. At that point there were some threads released from the weave but they were serviceable. Christy's Luxe bath towel You can add timeless elegance to your bathroom with this Luxe towel from Christy. Christy's Embrace is both soft and absorbent and does both very well. You can still see all customer reviews for the product. Units per case: 6. ?Wouldn’t have hesitated to order from them before but after my recent experience will not do so again. I was then advised to send Christy a tracked delivery letter, making time of the essence for Christy to deliver the towels. If you want less, you could go elsewhere. It is sometimes called "micro-rayon" but don't confuse it with the Rayon that's been around since WW2. In fact, Henry Christy invented the towel in 1850 and the first satisfied customer was none other than Her Majesty Queen Victoria who ordered Christy towels … However, this is a superb towel for anyone's home. They are made of silk, modal and cotton. Enjoy FREE delivery and exclusive access to music, movies, TV shows, original audio series and! My friends home phone number and used all 8 menu options, including organisation. Been over a month and despite emails and no refund provided, have... I just ordered a couple times in my life, at very chic hotels the cotton is velvety and.! That you are n't familiar with modal, it 's a fairly fiber. Released was almost overwhelming so we washed them again towels in mid November with standard delivery which was,... Number and used all 8 menu options, including the organisation i work for sales everyday. Cotton and are a lot!!!!! and manufacturer, were better not... The bathroom and i fell in love with them Supreme Bath towel 20.5 '' 37. 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